How do you prove you are delivering value to your clients?

When you make the work you do for your clients look easy, they could ask whether…

The do’s and don’ts of customer service

‘Holiday from hell’, ‘Stay away’, ‘Never again’. Just three of the review titles for a hotel…

What are the options for starting a business?

If you’d like to escape the shackles of full-time employment there are a few options for…

The frustration (and worry) of late payments

In my various ops roles over the last 20 years, I’ve been responsible for invoicing clients…

Never give up on your business…

Eddie The Eagle was a class act in never giving up. He had a dream of…

Manage your money – be more profitable

There are three ways to make your business more profitable: Sell more Increase your prices Manage…

Slow the clock, please! Why millennials are feeling the pressure of time

If I had a pound for every time, I heard the phrase “I don’t know where…

Inspiring or risky? Pandemic ‘YOLO’ hits millennials and workplaces

If there’s one thing the pandemic has shown millennials is that there’s no time like the…