Holidaymakers who plan to fly from Gatwick are urged to use official approved airport parking, says West Sussex Trading Standards.
The warning is being issued following consumer complaints into rogue parking firms.
West Sussex Trading Standards is advising consumers to:
• Always use a Buy With Confidence approved parking scheme
• Check company websites for address details – as legally companies need to provide these – be wary if these are not given
• Consider paying with a credit card to give extra protection if things go wrong
• Take pictures of all four sides of your car to help avoid any disputes regarding damage to your vehicle when returning from holiday
• Make a note of your mileage reading when you drop it off
• Do not leave any valuables in your vehicle
David Barling, West Sussex County Council’s Cabinet Member for Residents’ Services, said: “We take any reports of rogue trading, false advertising and damage to property very seriously and our Trading Standards team, as always, are working hard to make sure those involved are held responsible for their actions.”
West Sussex Trading Standards recently discovered more than 1,000 cars left in a field, often unlocked and covered in mud, following consumer reports.
David added: “I would like to thank those consumers who have reported issues through to us and urge anyone booking airport parking to use the approved companies.”
The field is currently being monitored by Trading Standards as part of their investigation into criminal offences, with assistance from Horsham District Council and Sussex Police.
Richard Sargeant, Trading Standards Team Manager, said: “When using airport parking consumers are handing over the keys to often the second most expensive item they own, but do little in research before they do so.
“Use a Buy With Confidence approved parking scheme to ensure your peace of mind when off enjoying your holidays this summer.”
For more information on Buy With Confidence approved parking schemes visit: www.buywithconfidence.gov.uk.
To report any issues with parking providers call Citizens Advice on 03454 040506 or visit www.westsussex.gov.uk/tsreport.
